Customer engagement, connected

One platform.
Every device.
Every customer.

Portal Analytics connects customer identity, physical presence and digital engagement so venues, events and brands can understand every visit and continue the conversation.

Proven in live deploymentsGoodwood EstateNew Forest Show
Live platform
Unified identityCustomer 360°
Present now12,486live visitors
Journey activity+28%engagement uplift
Real-time eventConnectedacross all channels
Beyond connectivity

Make every physical visit part of the customer journey.

Most organisations manage WiFi, customer data, mobile engagement and venue analytics in separate systems. Portal Analytics brings them together around one shared identity and a real-time journey platform.

What we deliver

A connected platform, built for the physical world.

View the full platform
01

Journey Engine

Design, automate and orchestrate personalised journeys across physical and digital touchpoints.

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02

Customer Identity

Create a single customer view across WiFi, mobile, web and engagement channels.

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03

Real-time Platform

Respond instantly to live data, events, behaviour and presence signals.

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04

Web Push

Deliver timely, useful notifications across supported devices.

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05

Analytics & Insights

Turn presence and engagement data into practical intelligence.

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06

Rewards & Incentives

Manage rewards, vouchers, competitions and loyalty experiences.

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ARRIVAL DETECTED

Welcome back, Alex.

Your visit has started. Here is what is happening today.

WiFi connected
Journey triggered
Presence becomes a signal

Know when customers arrive. Respond while it matters.

Portal Analytics uses real-world connectivity and presence events to trigger useful experiences, measure visits and build a richer understanding of customer behaviour.

  • 01 Connect identity to the visit
  • 02 Detect arrival, dwell and return
  • 03 Trigger relevant journeys in real time
Solutions

Designed for venues, events, hospitality and workforces.

Guest access

Branded WiFi that starts a better customer relationship.

Capture consented identity, remove friction from access and connect each physical visit to future digital engagement.

Discuss guest access
Workforce access

Identity-based staff WiFi without shared credentials.

Configurable device limits, self-service management and transparent auditing.

Explore workforce access
Customer engagement

Continue the conversation after the visit.

Use PWAs, web push, Wallet, rewards and intelligent journeys.

Build a journey
A proven foundation

Built from more than a decade of live venue experience.

Portal Analytics grew from real-world event WiFi delivery into a broader customer engagement platform, shaped by what venues and customers actually need.

Read our story
2010

Deliver Events

WiFi captive portal solutions for large-scale events and venues.

2025

A wider vision

A more customer-focused platform takes shape.

2026

Portal Analytics

One platform for identity, presence and engagement.

Start a conversation

Turn connectivity into a more valuable customer relationship.

Talk to our team